FAQs

  • HOW DO I WITHDRAW A PLEADING?

    E:File a document indicating your intention using the Withdrawal of Document event located in the Misc. Events category. Create a link between the document you're filing and the document being withdrawn. Click here to access step by step instructions for using the Withdrawal of Document event.
     

  • HOW CAN I TELL WHAT VERSION OF ADOBE ACROBAT I'M USING?

    Click the HELP pull-down menu >> click ABOUT ACROBAT.

  • WHAT IS THE PROPER WAY TO ELECTRONICALLY SIGN A DOCUMENT?

    The signature line on all electronically filed documents must contain a /s/ [name of person] to be properly e:filed. For more information on signing electronic documents please see our Administrative Procedures and Commentary Supplementing Administrative Procedures.
     

  • HOW CAN I MAKE SMALLER FILES WHEN I SCAN A DOCUMENT?

    Scanned documents are frequently very large and may cause ECF to "time out" during filing. In addition, CM/ECF will not accept files larger than 10 MB. To avoid being .timed out, choose the optimal scanner setting of black and white (not grayscale or color), set the resolution to 200 dpi, and the paper size of 8½x11. If the scanned document is still too large separate it into smaller PDF files.
     

  • WHAT SHOULD I DO IF I'M NOT SURE THAT I'VE COMPLETED THE FILING OF A DOCUMENT?

    Run your Transaction Log from CM/ECF- it's FREE. The log displays all transactions completed by you during a selected date range. If you are not certain that a transaction was successful, review the Transaction Log before you attempt to refile a document. To run the Transaction Log go to Utilities >> View Your Transaction Log >> Enter a date range. All successful ECF transactions by date, case number and type will display.
     

  • CAN I SAVE A FILE OR FORM SUCH AS THE LOCAL RULES ON MY COMPUTER?

    Yes. To save forms or files that are in PDF format follow the directions below.

    1. When the file is open in Adobe Acrobat Reader, click t"file," then "save as."

    2. Navigate to the folder you wish to store the file/form in. If you are unsure where to save it, click the down arrow in the "Save in" window. Click on "desktop" (which is near the top of the list).

    3. Type the name of the file in the "File Name" window. (You may name the file anything you wish).

    4. Click "Save."

    5. If you saved the item to your "desktop," there will be an icon on your desktop for the file/form you just saved. To access the file/form, double click the icon.

  • SOMETIMES IT TAKES A LONG TIME TO VIEW OR DOWNLOAD A PARTICULAR FILE ON YOUR WEB SITE. WHY?

    A few of the forms and files located on our web site are somewhat large and may take a minute or two to download at slower modem speeds. Your web browser may be blank while downloading the file, please be patient.
     

  • I'VE TRIED TO VIEW/PRINT A FORM ON YOUR SITE, BUT WAS UNABLE TO DO SO.

    Many items found on our web site, including forms, are in PDF format. To view print, or save files in PDF format you must have Adobe's Acrobat Reader installed on your computer. Please click here to download Acrobat Reader.

    NOTE: Many of our forms are fillable. To complete a form and save it WITH the information entered you must use Adobe Acrobat. Using Adobe Reader will only save the blank form - not the completed information.

  • HOW CAN I VIEW A CASE FILE THAT HAS BEEN ARCHIVED OR GET COPIES OF DOCUMENTS THAT HAVE BEEN ARCHIVED?

    Our court's files are shipped to the National Archives (NARA) in Lee's Summit, Mo. Please contact the Clerk's Office for more information.

     

  • HOW CAN I FIND OUT INFORMATION ABOUT AN OPEN CASE?

    There are several ways to obtain case information:

    PACER (Public Access to Court Electronic Records) - Complete docket information and images of documents, (including basic information relative to archived cases) may be viewed and/or printed by using PACER. The cost is $.10 per page. To utilize PACER you must first register with the PACER Service Center. For more information please contact the PACER Service Center:

    PACER Service Center
    P.O. Box 780549
    San Antonio, TX 78278-0549
    Telephone: 1-800-676-6856
    Web site: pacer.uscourts.gov

    COURTHOUSE ACCESS - Public computers are available in each clerk's office to view or print imaged documents, docket sheets or forms. The fee for printing from our public terminals is 10¢ per page. We will accept cash for printing fees. Actual case files may also be viewed unless they are being reviewed by a staff member at the time of the request or if they have been shipped to the National Archives. A valid picture identification card is needed to view a case file or docket. Some acceptable identification cards include a state driver's license or identification card, a U.S. passport, or a federal, state, county, or city employee card. Credit cards or car keys are not acceptable forms of identification.

    TELEPHONE ACCESS - Voice Case Information System (VCIS) is a free service that provides limited case information over the telephone including debtor name, case number, judge, filing date, chapter, asset/no asset designation, attorney, trustee and current case status. To access this service, call toll free at 1-866-222-8029 and follow the voice prompts.

     

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